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I overpaid for the mug which is under 20 at Demdaco.com because joyfull heart is out of stock everywhere. Only to recieve loving heart which is not what i ordered. Kept because i couldn't be bothered which im sure they were hoping on.
I am very sorry you received the wrong item. We would never intentionally send out the incorrect item. Our policy is to contact customer if we run into any order problems. This was an honest mistake. I can send you a return label. Please let me know if you want to return it.