Annie's Hallmark Baldoria Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from AnniesHallmark.com and/or GretchensHallmark.com

Marketing

We value your preferences! If you’d like to stop receiving emails, SMS/text messages, or direct mail from us, simply email us at orders@annieshallmark.com. We’re here to help!

Email
- To opt out of promotional emails, just click the unsubscribe link found at the bottom of any of our promotional emails. Please note that opting out will not affect administrative emails such as order confirmations and shipping notifications.

Text Messaging
- We may send you text messages that you’ve agreed to receive. You can cancel these at any time by texting "STOP." Once we receive your "STOP" message, you might get an additional response to confirm your unsubscription. While you won't receive further texts from that particular short code, you may still get texts if you’re subscribed to other lists. If you have any questions about our text messages, feel free to text "HELP." We’ll respond with instructions on how to navigate our service, including how to unsubscribe. Please remember that standard message and data rates may apply.
- We gather a variety of information about you, which may include details you provide while using our Text Messaging (SMS) Service. For instance, we collect the phone number and/or email address you provided when signing up. Additionally, we track your messaging history and any relevant information contained in those messages. We may also use cookies or similar technologies to gather information. Cookies are small pieces of data stored by your browser on your device’s hard drive or memory. They help us personalize your experience with our Messaging Service. For example, we utilize cookies to remember items in your Shopping Cart, enabling us to send you personalized messages, such as shopping cart reminders.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may then re-target your computer for items you may have searched for previously.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS
The Site is not intended for selling to individuals under the age of 18.

CALIFORNIA RESIDENTS
Click the link below to opt out.
https://annieshallmark.com/pages/ccpa-opt-out

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at Michelle@annieshallmark.com or by mail using the details provided below:

Annie's Hallmark Baldoria
Attn: Michelle Belanger [Re: Privacy Compliance Officer]
10 Michels Way, Unit 3
Londonderry, New Hampshire US 03053

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